Minaz Jiwa: 2009 Help Desk Analyst of the Year

Minaz Jiwa, WorkSafe BC
Representing Help Desk BC Local Chapter, Vancouver, Canada

Mr. Jiwa was nominated by his peers as a gifted analyst who not only has exceptional technical skills but who also possesses the patience, understanding and interpersonal skills that make a great analyst. Minaz provides first-level support for technology related problems and questions. He enjoys using his expertise to assist his teammates and customers, and to improve operational procedures.

Watch video at the source: http://www.thinkhdi.com/hdi.aspx?c=32