Dr. Farida Virani was recently invited to write a paper for a published a book, titled: Perspectives of Business and Finance: CSR & Make in India. Her paper: ‘Conflict Resolution in Organizations – The Alternate Dispute Resolution (ADR) landscape’ has been published by the Banaras University on the auspicious occasion of their Platinum Jubilee Celebrations. ISBN: 97-93-81247-86-0
Synopsis:
Escalated conflicts and litigation in organizations result in loss of productive man-hours and tarnished brand image as well as market reputation. Individuals caught in a conflict situation suffer and it has a negative impact on their personal and professional lives. The paper discusses various Alternate Dispute Resolution (ADR) mechanisms which offer faster, cheaper, less stressful ways to address disputes.