Karachi, Pakistan, 11 September 2009 – The First MicroFinanceBank Ltd. (FMFB) recently signed an agreement with Harvard University to develop social performance indicators through a participatory approach whereby the poor articulate their needs and influence the Bank’s creation of microfinance products and services.
The ultimate aim of this project is to integrate the social performance indicators into the Bank’s organisational performance management system so they can be used to assess the impact of the Bank’s services on poor populations in Pakistan.